Squishbit Privacy Policy
Effective date: August 4, 2025
Squishbit provides image optimization and delivery services to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use Squishbit in connection with your Shopify store.
Contact: Squishbit ApS (CVR 45500942), Willy Brandts Vej 13, 3. tv, 2450 København SV, Denmark
Email: hello@squishbit.com
Personal Information We Collect
When you install Squishbit, we automatically access certain information from your Shopify account:
- Your Shopify Store ID
- Your contact email address
- Billing information (handled through Shopify’s billing system)
When store visitors view images optimized by Squishbit, we collect:
- IP address and browser information (User-Agent, Accept headers)
- Requested image URLs and referrer information
- Timestamps and technical metadata needed for image delivery
We collect this information directly through your Shopify account and through our content delivery network (CDN) when serving optimized images.
How We Use Your Personal Information
We use the personal information we collect to:
- Provide image optimization and delivery services
- Process billing through Shopify
- Operate, secure, and improve our service
- Prevent abuse and ensure service integrity
- Respond to support requests
Sharing Your Personal Information
We work with select service providers to deliver our service:
- Amazon Web Services - for content delivery and technical operations
- Hetzner - for secure database hosting in Germany
- Shopify - for app platform and billing services
We do not sell, rent, or share your personal information for marketing purposes. We may share information to comply with legal obligations or protect our rights.
Data Security and Retention
We implement appropriate security measures including:
- Encryption of sensitive data at rest
- Access controls limiting data access to necessary personnel
- Regular security monitoring
Retention periods:
- Merchant account data: deleted within 30 days of app uninstall
- CDN logs: automatically deleted after 30 days
- Image cache: 24 hours default, maximum 365 days
- Support emails: up to 12 months
Your Rights
For merchants: You have the right to access, correct, or delete your personal information. Contact us at hello@squishbit.com with “Privacy Request” in the subject line.
For store visitors: Since your store’s merchant controls how your data is used, please contact the store directly. If you contact us, we’ll forward your request to the merchant.
European residents: You have additional rights under GDPR including data portability and the right to object to processing. You may also contact your local data protection authority.
California residents: You have rights to access, delete, and correct your personal information under the California Consumer Privacy Act.
International Data Transfers
Your information may be processed outside your country of residence. We use appropriate safeguards including:
- EU-U.S. Data Privacy Framework where applicable
- Standard Contractual Clauses for other transfers
Changes to This Policy
We may update this privacy policy from time to time. For material changes, we’ll notify merchants at least 14 days in advance via email. Non-material changes will be effective when posted here.
Contact Us
For questions about this privacy policy or to exercise your privacy rights, contact us at:
Email: hello@squishbit.com
Address: Squishbit ApS, Willy Brandts Vej 13, 3. tv, 2450 København SV, Denmark
Last updated: August 4, 2025